Our commitment to your privacy
Verdant Systems ("we", "us", "our") is committed to protecting the personal information of everyone who interacts with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what your rights are under the Protection of Personal Information Act 4 of 2013 (POPIA).
By using our website at verdantsystems.co.za or submitting an enquiry through our contact form, you acknowledge that you have read and understood this policy.
If you have any questions about this policy or how we handle your personal information, contact us at hello@verdantsystems.co.za before providing any information.
Who we are
The responsible party for your personal information as defined under POPIA is:
| Detail | Information |
|---|---|
| Business name | Verdant Systems |
| Website | verdantsystems.co.za |
| Email address | hello@verdantsystems.co.za |
| Location | Johannesburg, Gauteng, South Africa |
| Nature of business | Digital agency — website development, lead generation, SEO and digital marketing for professionals |
What personal information we collect
We only collect information that you voluntarily provide to us through the contact form on our website. We do not collect any information passively — there are no tracking scripts, cookies, or analytics tools on this website.
Information collected through our contact form:
- First name and last name
- Email address
- Phone number (optional)
- Your profession or field of work
- The service you are interested in
- The content of your message
Information we do not collect:
- Financial or payment information
- Identity numbers or government-issued ID
- Sensitive personal information as defined by POPIA
- Information about children under 18
- Browsing behaviour, cookies, or tracking data of any kind
This website uses no cookies, no Google Analytics, no Facebook Pixel, and no third-party tracking of any kind. The only data we receive is what you deliberately type into our contact form and submit.
Why we collect your information
We collect your personal information for one purpose only — to respond to your enquiry and, if appropriate, to discuss how Verdant Systems can assist your practice.
| Purpose | Legal basis under POPIA |
|---|---|
| Responding to your enquiry or message | Legitimate interest — you contacted us requesting a response |
| Providing a quote or proposal | Pre-contractual steps at your request |
| Delivering agreed services | Performance of a contract |
| Maintaining records of our business relationship | Legitimate interest and legal obligation |
We will never use your personal information for purposes beyond those listed above without obtaining your explicit consent first.
How we use your information
Your personal information is used only by Verdant Systems to contact you in response to your enquiry. We do not:
- Sell your personal information to any third party
- Share your information with marketing companies or data brokers
- Add you to any mailing list without your explicit consent
- Use your information for automated decision-making or profiling
- Transfer your information outside of South Africa without adequate protection
Who we share your information with
We use two third-party service providers to operate our contact form and email. Both act as operators under POPIA — they process your information only on our instruction and are not permitted to use it for their own purposes.
| Service provider | Purpose | Privacy policy |
|---|---|---|
| Formspree (formspree.io) | Processes and forwards contact form submissions to our email inbox | formspree.io/legal/privacy-policy |
| Zoho Mail (zoho.com) | Hosts our business email inbox where your enquiry is received and stored | zoho.com/privacy.html |
No other third parties have access to your personal information. We do not use any advertising platforms, social media tracking tools, or analytics services that receive your data.
How long we keep your information
We retain your personal information for as long as is necessary for the purpose for which it was collected:
- Enquiries that do not result in a business relationship — deleted within 12 months of your last contact with us
- Enquiries that result in a client relationship — retained for the duration of the relationship and for 3 years thereafter, as required for legitimate business record-keeping
- You may request deletion of your information at any time — see Your Rights below
How we protect your information
We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- HTTPS encryption on our website — all data transmitted to and from this website is encrypted in transit
- Security headers including Content Security Policy, HSTS, and X-Frame-Options to protect against common web attacks
- Access to your information is limited to the owner of Verdant Systems only
- Use of reputable third-party processors (Formspree and Zoho) who maintain their own security standards
No method of transmission over the internet or electronic storage is 100% secure. While we take your privacy seriously and implement reasonable safeguards, we cannot guarantee absolute security.
Your rights under POPIA
As a data subject under the Protection of Personal Information Act, you have the following rights regarding your personal information:
| Right | What it means |
|---|---|
| Right of access | You may request a copy of the personal information we hold about you |
| Right to correction | You may request that we correct inaccurate or incomplete information |
| Right to deletion | You may request that we delete your personal information, subject to our legal obligations |
| Right to object | You may object to the processing of your personal information in certain circumstances |
| Right to complain | You may lodge a complaint with the Information Regulator if you believe we have violated your rights |
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
To lodge a complaint with South Africa's Information Regulator: inforegulator.org.za · complaints.IR@justice.gov.za · 012 406 4818
Cookies and tracking
This website does not use cookies. We do not use Google Analytics, Facebook Pixel, or any other tracking or analytics tool. No information about your browsing behaviour is collected when you visit verdantsystems.co.za.
The only information we receive is what you deliberately submit through our contact form.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy. If changes are material, we will take reasonable steps to notify affected individuals.
Contact us about privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Verdant Systems — Privacy Enquiries
📞 061 420 8813
🌐 verdantsystems.co.za
📞 061 420 8813
📍 Johannesburg, Gauteng, South Africa
We aim to respond to all privacy-related enquiries within 5 business days.